Making Waves
Not Riding Them

AI in enterprise contact centers: Strategy & vendors

Modernizing Contact Centers with AI: Risk & ROI

Enterprise AI Agents in Production: What Comes Next

Enterprise AI Transformation and Governance in 2026

AI-driven enterprise integration and governance trends

gen-AI in customer service: Costs, voice, cloud

Embedded AI for Enterprise Growth: 2026 Brief

AI-driven customer experience automation: Enterprise signal

AI commerce and healthcare assistants — 2026 outlook

Data and AI in marketing: a new playbook

Agentic AI for Marketing: A Practical Roadmap

Community-led commerce and CX: Retails' 2026 Playbook

AI for Retail Growth and Resilience

Agentic AI for Commerce Operations: Enterprise Shift

AI and commerce infrastructure: 2026 shifts

Enterprise AI and Autonomous Marketing: Vendor Moves

Agentic AI in Commerce: Reshaping Retail & Measurement

Enterprise CX AI and security trends: 2026 outlook

Holiday Ecommerce and Logistics Trends — Market Moves

AI agents reshape commerce and sales — New era

Outcomes-Driven Customer Experience for Enterprises

Agentic AI in the enterprise: Strategic Moves

AI-powered CX and cloud investment: 2025 shifts

AI-driven enterprise automation strategies for 2026

AI-driven customer experience transformation at scale

Agentic enterprises and AI agents: the business shift

Agentic AI and Enterprise Infrastructure Trends

Agentic AI for Contact Centers: From Hype to Ops

AI agents in B2B purchasing: $15T market shift

Brand partnerships and device strategy: market moves

AI in retail and CX strategies: Market signals

Enterprise AI and Agentic Adoption: Market Shifts

Agentic AI for enterprise growth: market moves

Predictive CX Metrics and ROI: Measure What Matters

Agentic AI Enterprise Shift: Risks and Business Moves

AI in Enterprise Customer Experience: 2026 Playbook

Ecommerce and AI logistics trends — 2025 Outlook

AI leadership and customer experience: CX's new guard

Agentic AI in Commerce: Platforms, Ads, Partnerships

Enterprise AI Risk and Adoption: Market Moves

Agentic commerce and enterprise AI: New Payments Era

AI-powered marketing and infrastructure trends

AI-driven ad and commerce platforms reshape ads

AI-driven customer experience strategy 2026

AI in customer experience: Risks, hires, and retail shifts

Agentic commerce and AI agents: Retail's New Playbook

Modern Customer Experience Strategy: Practical Guide

AI-driven future of enterprise platforms: strategy and risks

AI for contact centers: Integrations, discovery, data

Enterprise Agentic AI Platforms: Data, Commerce, and Speed

AI deals reshape retail and logistics

AI in retail and manufacturing: Practical Moves

Brands and AI Marketing Shifts: Co-sourcing, Search, Refresh

Agentic AI commerce reshapes retail