Making Waves
Not Riding Them

Agentic AI Enterprise Shift: Risks and Business Moves

AI in Enterprise Customer Experience: 2026 Playbook

Ecommerce and AI logistics trends — 2025 Outlook

AI leadership and customer experience: CX's new guard

Agentic AI in Commerce: Platforms, Ads, Partnerships

Enterprise AI Risk and Adoption: Market Moves

Agentic commerce and enterprise AI: New Payments Era

AI-powered marketing and infrastructure trends

AI-driven ad and commerce platforms reshape ads

AI-driven customer experience strategy 2026

AI in customer experience: Risks, hires, and retail shifts

Agentic commerce and AI agents: Retail's New Playbook

Modern Customer Experience Strategy: Practical Guide

AI-driven future of enterprise platforms: strategy and risks

AI for contact centers: Integrations, discovery, data

Enterprise Agentic AI Platforms: Data, Commerce, and Speed

AI deals reshape retail and logistics

AI in retail and manufacturing: Practical Moves

Brands and AI Marketing Shifts: Co-sourcing, Search, Refresh

Agentic AI commerce reshapes retail